Carmarthenshire Direct provides access to and information about a wide range of Council services to all Carmarthenshire County Council customers.

Whether you prefer to access council services online, by telephone, or in person Carmarthenshire Direct gives you a greater choice of methods and extended opening hours.

Carmarthenshire Direct deals with 560,000 customer enquiries each year.

Our friendly and professional Customer Services staff deal with many of the phone calls you make to the Council and greet you when you come into one of our Customer Service Centres.

All of our team will try to help with your queries or give you advice about other agencies that may be able to help you.

We can help you… By telephone or e-mail

Carmarthenshire Direct deals with a range of telephone and e-mail enquiries about council services. Our friendly, knowledgeable Customer Agents are located within Carmarthenshire, ready to help with your enquiries.

Calls may be recorded as part of our commitment to training, audit and quality assurance.

Telephone us on 01267 234567 or

E-mail us at direct@carmarthenshire.gov.uk