Welcome to our annual Improvement Plan. It sets out our Key Improvement Objective Priorities (KIOPs) for the year ahead - these are the key things that we will be focusing on for this year. This plan explains how they were selected, what they are, why they are important, what we are going to do and how we will measure our success.

Local Government, throughout the UK, is currently experiencing severe budgetary constraints. There is increasing demand and expectation, yet less resources are available. Under these conditions, we need to work even more efficiently and effectively, to maintain services and improve where we can. There is an increasing need to focus on efficiency – delivering ‘more (or even the same) for less’.

We believe in making comprehensive information available to the public so that they can see our plans for the future and judge how successful we have been. All the actions and targets in the plan will be monitored throughout the year and reported on at year end. Our self assessment will be validated by external regulators. Our Improvement Plan also complies with the Local Government (Wales) Measure 2009. We are required by the Welsh Government to publish two plans each year – a forward looking plan (this plan) and a backward looking annual report at the end of the year (published in the Autumn, once all financial and performance information has been checked).

A summary of the Improvement Plan is available in both English and Welsh.

For printer friendly editions of the above please choose the black and white versions