We would like to hear from you
We want the services we provide to be the best possible and that's why your feedback is improtant to us.
You may feel unhappy with the service you receive or you may want to make a suggestion that help us improve it. We also hope that there are times when we do something well.
If you would like more information on the complaints procedure please click on the link on the below to download the Have your say about Social Care Services information leaflet:
Have your say about Social Care Services
How to contact us ........
You can contact the Complaints and Compliments Team in the following ways:
By phone on 01267 224488.
By email Complaints@carmarthenshire.gov.uk
By completing the online Complaints and Compliments Form In writing by freepost to:
Complaints and Compliments Team
Freepost RRZH - HXZC-AGLE
Chief Executive's Department
Carmarthenshire County Council
By fax on 01267 224636.
By recording your complaint on a tape, a video or a DVD
We will then contact you with a response within ten working days.