EMPLOYEE SUPPORT
Internal Sources of assistance
Please contact your line manager in the first instance however if they are unable to answer your query, you may like to view the Single Status pages at www.carmarthenshire.gov.uk - click on ‘Jobs and Careers’ then follow the links. As well as general information there is a ‘Frequently Asked Questions section which may answer some of your queries.
Single Status Helpline
The Employee Information Helpdesk facility is now also open where you can raise queries:
Please go to the following link to log a query electronically via an Authority personal computer : http://cccenquiries
Please call on 01267 246200 and speak to one of our Helpline Operators
The Employee Information Helpline operators will endeavour to answer your questions immediately but may need to seek further information or advice before providing an answer. In this case they will record your questions and direct them to a team member who is able to provide a response. All calls will be tracked and recorded to ensure your enquiry is dealt with promptly and accurately.
Communication Champions
Each Department has nominated Communication Champions who can be a point of contact should you be unable to find out an answer to your query from any of the sources outlined above. They provide a link between your department and the negotiating team and are:
Gareth Miller - Social Care, Health & Housing Ext 2935
Jackie Edwards - Technical Services Ext 5142
Nicola Hoare - Education & Children Ext 6504
Anna Jones - Chief Executive’s Ext 6106
Avril Williams - Regeneration & Leisure Ext 3212
Tracey Thomas - Resources Ext 6202
Debbie Williams - Chief Executive’s Ext 4037
Occupational Health
Occupational Health offers health and lifestyle screening, a Stress Management Programme, Cognitive Behaviour Therapy and other support. This can be accessed through a referral from your line manager.
Learning & Development
Learning and Development can offer advice on a wide range of learning and development opportunities. The current Learning & Development Plan can be accessed via the following link Learning and Development.
This is an ‘internet’ based link so can be accessed both at work & from a home PC. If you do not have access to the internet please ask your manager for a copy.
Dyfed Pension Fund
For more details of how your pension may be affected by the changes please go to www.dyfedpensionfund.org.uk and click on ‘J’ then ‘Job Evaluation Fact sheet’. Alternatively speak to your line manager or telephone the pensions section on 01267 224043.
External Sources of Assistance
The Money Advice Service
http://www.moneyadviceservice.org.uk
Financial advice is available through the Money Advice Service which is a government funded service and will seek to provide free, clear and unbiased advice. The Money Advice Service is based at Citizen’s Advice and can be contacted by telephoning Suzanne Gainard on 01267 234488 or via e-mail suzanne@carmarthencab.org.uk
The website also has downloadable booklets on a range of money related subjects.
Careers Wales
http://www.careerswales.com/
Careers Wales provides a free and professional information and advice service.
They work closely with Job Centre plus and other agencies to advise employees on what services are available and how to access these. They provide advice and guidance on future career plans and possible retraining. They can advise on CV’s, completion of application forms, letters of application and identify possible sources of funding.
DirectGov
www.direct.gov.uk
The employment section of the Directgov website provides information on learning and careers. This site can provide information on a range of support available for employees from job seeking to employment terms and conditions. You can also use the online benefits adviser to find out what benefits you and your family may be entitled to.
Training
Information on courses and qualifications and advice is available on the www.learndirect.co.uk website.
The Apprenticeships website provides information on opportunities to learn while working ~ http://www.apprenticeships.org.uk/
The Business link website www.businesslink.gov.uk provides information on support and training for people interested in setting up their own business.
Pensions
http://www.pensionsadvisoryservice.org.uk/
If you are worried or have questions about saving for your retirement you can contact the pensions Advisory Service. It is an independent not-for-profit organisation that provides free information and guidance. This service can also help if you have a problem with your occupational or private pension provider.
NHS Credit Crunch Stress line
Employees worried about their financial position could call the stress help line on 0300 123 2000.
Citizens Advice Bureau
www.citizensadvice.org.uk
This site helps individuals resolve legal, money and other problems, including redundancy, by providing free information and advice.
ACAS
www.acas.gov.uk
Acas can provide confidential and impartial advice on a range of employee relations issues.
Other websites which may be useful
www.worksmart.org.uk
This site explains your rights and helps today's working people get the best out of the world of work.
www.unbiased.co.uk
This site is useful for finding local, professional advice, including independent financial advisers (IFA), mortgage, accounting and solicitor
www.prospects.ac.uk/links/Pplanner
This site is a job exploration tool which aims to help you identify your skills, motivations and interests and then to match yourself to relevant job types. Prospects Planner has been developed in close consultation with university careers services who recommend Prospects Planner as a valuable tool for exploring and planning your job and future career.
Trade Unions
Unite
Carl Lucas – Regional Officer
Tel - 01792470434
Mobile - 07951246812
Email: carl.lucas@unitetheunion.com
North Hill,
7 St James Crescent,
Swansea
SA1 6DZ
GMB
Althea Phillips – Regional Officer
Mobile - 07980 753125
GMB office - 01792 467803
Alexandra House,
Ground Floor,
1 Alexandra Road,
Swansea.
SA1 5ED
UNISON
Jeff Baker – Regional Officer
Tel - 0845 355 0845
Suite A,
The Courtyard,
Wind Street,
Swansea.
SA1 1DP
N.U.T. CYMRU
June Jenkins
Ty Sinnott
18 Neptune Court
Vanguard Way
Cardiff
CF24 5PJ
TEL 029 2049 1818
FAX: 029 2049 2491
UCAC
Elen Davies
Pen Roc,
Rhodfa'r Môr,
Aberystwyth,
Ceredigion SY23 2AZ
TEL: 01970-639950
FAX: 01970-626765
E-mail: ucac@athrawon.com
NASUWT
Charles Meredydd
Greenwood Close,
Cardiff Gate Business Park,
Cardiff CF23 8RD
TEL: 029 2054 6080
FAX: 029 2054 6089
E-mail: rc-walescymru@mail.nasuwt.org.uk
ASCL
Mr Dorian Williams
130 Regent Road,
Leicester LE1 7PG
TEL: 0116 2991122
FAX: 0116 2991123
E-mail: info@ascl.org.uk
ATL
Frances White
7 Northumberland Street
London
TEL: 020 7930 6441
FAX: 020 7930 1359
E-mail: info@atl.org.uk
NAHT
Julian Jones
1 Heath Square,
Boltro Road,
Haywards Heath,
West Sussex
RH16 1BL
TEL: 01444 472472
E-mail: info@naht.org.uk